Cookie policy

This Cookie Policy explains how we use cookies and other tracking technologies in delivering our services, and forms part of our Terms of Use Agreement and is automatically incorporated therein.

Last updated: 01 May 2018


"Registered Site User": A Registered Site User is a Site User who creates an account and signs-in to our website in order to receive a more personalised experience.

"Site User": A Site user is a user who uses our Site, but has not created an account and does not sign-in to our service in any way.

"Website / Site": The domains and all sub-domains.

All Definitions used in this Policy can be found in a separate Definitions document, which applies across all our policies.

What is a cookie?

A cookie is a small computer file which is downloaded to your computer's hard drive when you visit a website. Cookies are harmless files which can help improve your experience of using a website if your browser's preferences allow it. The website can tailor its pages to your needs, likes and dislikes by gathering and remembering your online preferences.

Many cookies are deleted when you close your browser - these are called session cookies. Others, known as persistent cookies, are stored on your computer until you delete them or they expire.

We use a limited number of cookies on our Site, which are detailed below.

Our own cookies


If you sign-in to our Site as a Registered Site User and request that we “Remember you”, we will set a cookie called user_id, which contains an encrypted unique User ID that will enable us to sign you back into your account on the same device next time you visit. user_id is a persistent cookie.


This is a cookie set by our server infrastructure to facilitate your user experience. It helps to make each page consistent with one another. phpsessid is a session cookie that is deleted when you close your browser, or if you are inactive on our Site for 20 minutes or more.

Third-party cookies

Google Analytics (e.g. _ga, _gat_gtag, _gid)

These Google Analytics cookies help us understand how the Site is being used and accessed to improve the user experience. User data is all anonymous. Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy and Google's privacy policy and cookie policy.


Facebook uses cookies when you share content from our Site on Facebook. We also use Facebook Analytics to understand how our Facebook page and Site are being used and to optimise Facebook user activities based on users interacting with our Facebook content. User data is all anonymous. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy, and Facebook's privacy policy and cookie policy.


Twitter uses cookies when you share content from our Site on Twitter.

Managing your cookies

You can use your web browser settings to accept or reject cookies and delete existing cookies. If you have disabled cookies in your web browser our Site might not work as expected. For instructions on how to change your cookie settings, please see the links below, or refer to your web browser help files.

  • For more information on Mozilla Firefox, click here
  • For more information on Microsoft Internet Explorer click here
  • For more information on Google chrome click here
  • For more information on Safari, click here